Roots Care
All 2 outlets →Roots Care - City Gate Mall
Roots Care has two branches. At this one, stylists fit hair systems, wigs and extensions. Consultants treat scalps for hair fall and itch, and a trial comes with a package offer at the counter. Wearers bring their systems back to be washed, trimmed and restyled.
Come here if
- You want a hair system or wig that passes for your own hair
- You're losing hair, or your scalp keeps itching and flaking
Maybe not if
- You want to compare prices before you message anyone
Known for
What guests come here for
What people say
How natural it looks
The stylist cuts each new hair system to blend with what's left of your own hair.
They explain what they are doing
Washing and styling a hair system yourself feels awkward for the first weeks, and the stylist explains how to do both at home.
Gentle enough to doze off
Some book a scalp session straight after work, and the long head massage has sent people to sleep in the chair.
They'll add cupping to the session if you ask.
What changed after a few visits
Regulars who kept their visits up saw scalp eczema, or a dry itch that flares on and off, start to ease.
How much selling to expect
Declining the package has been the end of it for people paying per visit; others were pressed again after each refusal, or steered off the short wig cut they asked for toward a dearer one.
Summarised from hundreds of public reviews. Last reviewed October 2026.
Who to ask for
People customers name in public reviews, and what they said about them. Not a full list of who works here.
“Tony was very friendly and helpful in recommending the right hair piece for me.”
“Ling was really meticulous doing my hair.”
“Pearly is my go-to person.”
“Yvonne was knowledgeable in helping me to address my eczema scalp issue.”
Services
No published menu yet
Pricing not available — contact the business directly to confirm. Claiming the page lets you add real services, prices, and durations.
Common questions
The things people ask before booking
Q Will I be asked to buy a package?
Usually, at the end of a trial. A first scalp visit is often a deep scalp cleanse or a head spa, and the package comes up when you pay. Ask on WhatsApp what the trial includes and what it costs.
Q Can I just get a haircut here?
The stylists do everyday cuts and colour, and a cut can come with a scalp cleanse and a short head massage.
Q Do they help women with hair loss?
Women come in for hair fall, including the shedding that follows having a baby, and for wigs.
